Privacy Policy
Your privacy and data security are our top priorities
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, financial goals, and other information necessary to provide personalized coaching. Rise Rich is a mobile app owned by The Wealth Building Lab, LLC.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI coaching services, communicate with you, and ensure the security of our platform. Your financial data is used solely to provide personalized recommendations and is never shared with third parties.
Data Security
We implement industry-standard security measures to protect your personal and financial information. All data is encrypted both in transit and at rest, and we regularly audit our security practices to ensure your information remains safe.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of certain communications and request a copy of your data. Contact us at privacy@riserich.ai for any privacy-related requests.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@riserich.ai or through our contact form.
Additional Privacy Information
Information We Collect
Rise Rich collects the following types of information to provide and improve our AI-powered financial coaching services:
- Personal Information: Name, email address, phone number (if provided), and account credentials
- Financial Preferences: Financial goals, income ranges, spending patterns, and investment preferences you choose to share
- Usage Analytics: App usage patterns, feature interactions, session duration, and device information
- Technical Data: IP address, device type, operating system, browser type, and unique device identifiers
- Communication Data: Messages sent through our support channels and feedback you provide
How We Use Information
We use the collected information for the following purposes:
- AI Personalization: Tailoring financial coaching recommendations and insights to your unique situation and goals
- Financial Insights: Generating personalized financial guidance, educational content, and progress tracking
- App Improvement: Analyzing usage patterns to enhance features, fix bugs, and optimize user experience
- Communication: Sending important updates, notifications, and responding to your inquiries
- Security: Protecting against fraud, unauthorized access, and ensuring platform integrity
- Legal Compliance: Meeting regulatory requirements and enforcing our terms of service
Third-Party Services
Rise Rich integrates with the following third-party services to provide our platform:
- Firebase Authentication: For secure user authentication and account management
- Analytics Tools: Google Analytics and similar services to understand app usage and improve performance
- AI Providers: OpenAI and other AI service providers for generating personalized financial insights
- Cloud Infrastructure: Secure cloud hosting services for data storage and processing
- Payment Processors: Stripe or similar services for handling subscription payments (if applicable)
These third-party services have their own privacy policies and data handling practices. We carefully select partners who maintain high security and privacy standards.
Data Retention & Deletion
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:
- Active Accounts: Data is retained while your account remains active
- Inactive Accounts: After 24 months of inactivity, we may delete or anonymize your data
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Backup Systems: Data in backup systems is deleted within 90 days of account deletion
You can request deletion of your account and personal data at any time by visiting our Account Deletion page or contacting us at support@riserich.ai. We will process your request within 30 days.
User Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your personal data:
- Right to Access: Request a copy of all personal data we hold about you
- Right to Rectification: Correct any inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal data ("right to be forgotten")
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Restrict Processing: Limit how we use your personal data
- Right to Object: Object to processing of your data for specific purposes
- Right to Withdraw Consent: Withdraw consent for data processing at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
To exercise any of these rights, please contact us at support@riserich.ai. We will respond to your request within 30 days.
Children's Privacy (COPPA Compliance)
Rise Rich is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@riserich.ai, and we will take steps to delete such information from our systems within 30 days.
Users between the ages of 13 and 18 should obtain parental or guardian consent before using Rise Rich services. By using our platform, you confirm that you meet the minimum age requirements or have obtained necessary parental consent.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by regulatory authorities.
Data Security Measures
We implement comprehensive security measures to protect your data:
- End-to-end encryption for data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication options
- Secure access controls and employee training
- Regular backup and disaster recovery procedures
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. For significant changes, we will provide prominent notice or seek your consent where required by law.
Contact for Privacy Concerns
For any privacy-related questions, concerns, or requests, please contact us at:
Email: support@riserich.ai
Company: The Wealth Building Lab, LLC
Response Time: We aim to respond to all privacy inquiries within 48 hours
Last Updated: November 2025
This Privacy Policy is effective as of November 2025 and applies to all users of Rise Rich services.
